Frequently Asked Questions
Everything you need to know about shopping with CWS USA.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your fashion essentials sooner.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fits can vary between slim and oversized styles.
Do you ship internationally?
Currently, CWS USA focuses on serving our domestic customers within the United States to ensure the fastest delivery and best service possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options like Klarna and Afterpay.
How should I care for my CWS USA garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each garment.